Warning message

Mean Menu style requires jQuery library version 1.7 or higher, but you have opted to provide your own library. Please ensure you have the proper version of jQuery included. (note: this is not an error)

Browse Books: Business & Economics / Customer Relations

The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships Cover Image
By Jackie Ashton (With), Susan McPherson
$26.00
On Our Shelves Now
Inspired: How to Create Tech Products Customers Love Cover Image
By Marty Cagan
$30.00
On Our Shelves Now
Building a Storybrand: Clarify Your Message So Customers Will Listen Cover Image
By Donald Miller
$24.99
On Our Shelves Now
Delivering Happiness: A Path to Profits, Passion, and Purpose Cover Image
By Tony Hsieh
$17.99
On Our Shelves Now
Customer Experience Management: How to Design, Integrate, Measure and Lead Cover Image
By Nihat Tavsan, Can Erdem
$27.50
On Our Shelves Now
Hug Your Haters: How to Embrace Complaints and Keep Your Customers Cover Image
By Jay Baer
$28.00
On Our Shelves Now
Broken Windows, Broken Business: The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards Cover Image
By Michael Levine
$16.99
On Our Shelves Now
Superfandom: How Our Obsessions are Changing What We Buy and Who We Are Cover Image
By Zoe Fraade-Blanar, Aaron M. Glazer
$27.95
On Our Shelves Now
Fast-Track Your Business: A Customer-Centric Approach to Accelerate Market Growth Cover Image
By Laura Patterson
$17.99
On Our Shelves Now
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (Disney Institute Book, A) Cover Image
By The Disney Institute, Theodore Kinni, Tom Staggs (Foreword by)
$24.99
Out of Stock; Usually Arrives in 5-7 Days
The Trusted Advisor Cover Image
By David H. Maister, Charles H. Green, Robert M. Galford
$17.99
Email or call for price.
Fish!: A Proven Way to Boost Morale and Improve Results Cover Image
By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard
$26.00
Not available to order

Pages