PLEASE NOTE: BookPeople will be raising our Media Mail shipping rate on December 1st, 2023
In order to keep up with increasing shipping costs, we are raising our Media Mail shipping rate to a $6 base rate with a $0.75 additional item fee on December 1st, 2023. Media Mail is the only shipping method that will be increasing. We appreciate your continued support!
Have a question about domestic shipping that isn't addressed in this FAQ? Please send an email to e-orders (at) bookpeople (dot) com with your question.
Q: How much does it cost to ship a book to someone in the USA?
A: We use USPS Media Mail for domestic shipping in most cases. We charge $6 for the first book and $.75 for each additional book. Media mail can take 6-10 business days depending on where you live. If you’d like your book faster, you can choose FedEx/UPS Ground, which is $13.50 for the first book and $1.00 for each additional book. FedEx/UPS Ground typically takes 2-5 days (although for Austin area residents, it is often next day).
Q: What if my order contains a pre-order book?
A: A pre-order book is a book with a publication date in the future. For orders that contain only one pre-order book, the shipping charge is the same as an order with one currently published book ($6 for USPS Media Mail and $12 for FedEx or UPS Ground).
For orders that contain multiple pre-order books, or a combination of pre-order books and published books, the additional item fee increases to $3.50 for both USPS Media Mail ($3.50 per additional book instead of $.50) & FedEx/UPS Ground ($3.50 per additional book instead of $1). The additional item fee is increased for these orders since they are guaranteed to ship in separate packages/shipments.
Q: What if I’m ordering something other than a book?
A: If you order other merchandise, like a coffee mug or a BookPeople T-shirt, these items cannot ship via USPS Media Mail (that’s against USPS rules). These items must be shipped via FedEx/UPS Ground.
Q: Is there a limit to the number of books I can have shipped?
A: We’ll ship as many books to you as you like. However, due to the laws of physics, we can typically only pack so many books in a box. So with that in mind, if your order requires more than one box, we will contact you via email to arrange for the additional shipping fee. If this is an international shipment there may be additional restrictions. Please see our International Shipping FAQs page for more information.
Q: I received my book in the mail, but it was damaged. Can I get a replacement?
A: We take great care in packing and shipping our books to you! Once we send your package on its way, however, we have no control over how it's handled. If your package arrives damaged, we will do our best to exchange the item(s) affected. If the damaged book is a signed book, we will replace it with another signed copy if we have any left in stock. If no additional signed copies are available, you may choose to send it back for a refund, or forego the refund and keep the book. Please contact us at e-orders (at) bookpeople (dot) com to discuss the process for returning a damaged book.
Q: Can I track my shipments?
A: Yes! USPS & UPS provide tracking information for all our domestic shipments. When your order ships, you should receive a confirmation email that includes your tracking number. If you’re having trouble locating your tracking information, just email e-orders (at) bookpeople (dot) com.
Q: Do you ship internationally? If so, how much does it cost?
A: Yes! We ship to countries all over the world. Unfortunately, due to the complexity of the Value Added Tax (VAT) rules, BookPeople cannot currently ship to EU member countries.
We use USPS 1st Class International for all international shipments. For orders that ship to Canada & Mexico, the shipping charge is $55 for the first book and $5 for each additional book. For orders that ship to any other eligible country, the shipping charge is $85 for the first book and $5 for each additional book. Please see our International Shipping FAQs page for more information.