In-store Pickup FAQs

Q: How do I pick up my order?

A: All in store pickup orders purchased through our website are held behind our cash registers. Enter the line for our registers at the front of the bookstore, and tell a cashier your full name, order number, and that you have a pre-paid internet order to pick up.

Q: Will I receive an email notification when my order is ready for pick-up?

A: Yes, we will email you when your order is ready for pick up along with any details about parts of your order that may be on order or on backorder. Online orders will receive an email from once your order is ready for pickup.

Q: Can someone else pick up my order?

A: Absolutely! As long as the person has your full name and informs our cashiers that you have a pre-paid internet order, they can pick up your order.

Q: What options are available for customers that still need a curbside pick-up service?

A: If you require a bookseller to bring your order to your vehicle or bicycle in the parking lot, simply call the bookstore at (512)472-5050. Let the bookseller know your name, phone number, that you have a pre-paid internet order you are picking up, a description of your vehicle, and where you are parked in the lot. A bookseller will deliver the order to your vehicle ASAP.

Q: Need your purchase delivered by courier in town?

A: Once you receive an email that your order is ready, use the GETCHO app to have it picked up from BookPeople and couriered to you, same day. Use promo code BOOKPEOPLE20 to get your first courier delivery for free!!

updated 12/26/2022